Last updated: September 9, 2026
This page provides information about how Craft Channel Kitchen & Taphouse complies with the General Data Protection Regulation (GDPR) and your rights under this regulation.
We process your personal data under the following legal bases:
If you are located in the European Economic Area, you have the following rights:
You have the right to obtain confirmation of whether we process your personal data and, if so, to access that data along with information about how we process it.
You have the right to request correction of inaccurate personal data and to have incomplete data completed.
Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
You may request that we restrict processing of your personal data in specific situations, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects or similarly significantly affect you. We do not currently engage in automated decision-making.
To exercise any of these rights, please contact us at:
Email: [email protected]
Address: 387 Heritage Boulevard, Victoria, British Columbia V8W 2R5, Canada
We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months and will inform you of any such extension.
Where we process your data based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
For questions about our data protection practices or to exercise your rights, you may contact our data protection representative at [email protected]
You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates the GDPR. You may do so in the EU member state of your habitual residence, place of work, or place of the alleged infringement.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary based on data category and purpose:
If we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as:
We may update this GDPR information to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to you where appropriate.
For any questions regarding GDPR compliance or your rights, please contact:
Email: [email protected]
Address: 387 Heritage Boulevard, Victoria, British Columbia V8W 2R5, Canada